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Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. respects your privacy

 

Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc. and its subsidiaries respect your privacy. This Privacy Statement informs you of our privacy practices and of the choices you can make about the way your information is collected online and how that information is used. This statement is readily available on our home page and at the bottom of every Associates Agency Inc. & Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc. Web page.

In the development of Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc.'s privacy policies and standards, we respect and take into account all major principles and frameworks around the world, including the OECD Guidelines on the Protection of Privacy and Transborder Flows, EU Directive 95/46/EC, APEC Privacy Framework, and the Madrid Resolution on International Privacy Standards.

1. Sites covered by this Privacy Statement

Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc. is a global organization, with legal entities, business processes, management structures, and technical systems that cross borders. This Privacy Statement applies to all Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc. -owned websites and domains and the websites and domains of our wholly owned subsidiaries ("AIA website"), except that a privacy policy or statement posted on Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc. websites specific to a particular Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc. program or service will apply instead of this Privacy Statement.

Links to non- Associates Agency Inc. & Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc. websites

The Associates Agency Inc. & Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc. website may provide links to third-party websites for your convenience and information. If you access those links, you will leave the Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc. website. Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc. does not control those sites or their privacy practices, which may differ from Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc.'s practices. We do not endorse or make any representations about third-party websites. The personal data you choose to provide to or that is collected by these third parties is not covered by the Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc. Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information.

We may also provide social media features on our website that enable you to share Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc. information with your social networks and to interact with Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc. on various social media sites. Your use of these features may result in the collection or sharing of information about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites with which you interact to make sure you understand the information that could be shared by those sites.

2. Collection of personal information

To serve you better and understand your needs and interests, Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc. collects, exports, and uses personal information with adequate notice and consent, along with required filings with data protection authorities, when applicable. For example, when you order products or services, apply for instant credit, request information, subscribe to marketing or support materials, register yourself or your Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc. products, enter contests or participate in surveys, or apply for a job at Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc., we will ask you to provide personal information to complete these transactions. The types of personal information you provide to us on these pages may include contact information such as your name, address, telephone number, and email address; financial information such as your credit card number; and other unique information such as user IDs and passwords, billing and transaction information, product and service preferences, contact preferences, educational and employment background, and job interest data. If you apply for instant credit, we will ask you to provide additional sensitive personal information such as salary, Social Security number and banking information. This information will be used by our financial services providers in determining whether to extend you credit.

If you choose to use a tell-a-friend program on our site, we will ask you for your friend's e-mail address or mobile phone number and automatically send your friend a one-time message inviting your friend to visit the site. Associates Agency Inc. & Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc. uses and stores this information only for the purpose of sending this one-time message and to provide tell-a-friend message blocking, where available.

If you post, comment or share personal information, including photographs, to any public forum on an Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc. site, social network, blog, or other such forum, please be aware that any personal information you submit can be read, viewed, collected, or used by other users of these forums, and could be used to contact you, send you unsolicited messages, or for purposes that neither you nor Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc. have control over. Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc. is not responsible for the personal information you choose to submit in these forums.

In addition to the information you provide, Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc. may also collect information during your visit to an Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc. website, or a website "powered by" another company on behalf of Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc., through our Automatic Data Collection Tools, which include Web beacons, cookies, embedded Web links, and other information-gathering tools. These tools collect certain traffic information that your browser sends to a website, such as your browser type and language, access times, and the address of the website from which you arrived . They may also collect information about your Internet Protocol (IP) address, click stream behavior (i.e. the pages you view, the links you click, and other actions you take in connection with Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc. websites or "powered by" websites) and product information. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers use IP addresses to communicate on the Internet, allowing users to browse and shop. Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc. may also use some of these Automatic Data Collection Tools in connection with certain emails sent from Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc. and therefore may collect information using these tools when you open the email or click on a link contained in the email.

Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc. also collects information from commercially available sources that it deems credible. Such information may include your name, address, email address and demographic data. The information Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc. collects from its commercial sources may be used along with the information Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc. collects when you visit Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc.'s websites. For example, Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc. may compare the geographic information acquired from commercial sources with the IP address collected by Automatic Data Collection Tools to derive your general geographic area.

3. How we use your information

The information Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. of Central Florida Inc. collects to understand your needs and interests helps Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. deliver a consistent and personalized experience. For example, Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. may use your information to

  • assist you in completing a transaction or order;
  • prevent and detect security threats, fraud or other malicious activity;
  • communicate with you about products and services;
  • provide service and support;
  • update you on new services and benefits;
  • provide personalized promotional offers;
  • select content to be communicated to you;
  • personalize some Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. websites;
  • measure performance of marketing initiatives, ads, and websites "powered by" another company on Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc.'s behalf
  • allow you to participate in contests and surveys; and contact you regarding Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. products or services.

We will give you the opportunity to choose your privacy preferences regarding the communications we send.

The testimonials posted on our Web site are only posted with the expressed permission of the individual or company who provided that testimonial.

Credit card information is used only for payment processing and fraud prevention. Credit card information and other sensitive personal information required to process a credit decision is not used for any other purpose by our financial services providers or Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.

4. How we share your information

Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. will not sell, rent or lease your personal information to others except as described in this Statement. Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. shares personal information in the following ways:

Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. retains service providers and suppliers to deliver complete products, services and customer services and to assist Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. with marketing and communication initiatives. These providers and suppliers include, for example, credit card processors, providers of customer support and live-help, marketing, email service providers, automated data processors, and shipping agents. Suppliers and service providers are required by contract to keep confidential the information received on behalf of Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. and may not use it for any purpose other than to carry out the services they are performing for Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc..

From time to time, Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. participates in marketing initiatives with other companies, including websites "powered by" another company on behalf of Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc.. As part of these initiatives, certain Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. services and marketing communications may be delivered at the same time as those from other companies. Some of these services and communications offer you the option to share personal information with both Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. and the other companies participating in these initiatives. For example, you may receive marketing communications from Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. and other companies or have the opportunity to register online for software products from multiple companies. If you choose to provide personal information only to Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc., Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. will not share this information with the other companies participating in that marketing initiative. If you choose to provide personal information to the other companies, that personal information will be handled according to the privacy policy of those companies which may differ from Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc.'s policies and practices.

Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. will require the export of your personal information to other Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. -owned business entities in the US and Worldwide in accordance with this Statement to satisfy your request. Such export is a requirement of providing the information to Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc..

Except as described in this Statement, Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. will not share the personal information you provide to Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. with non- Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. third parties without your permission, unless to: (i) respond to duly authorized information requests of police and governmental authorities; (ii) comply with any law, regulation, subpoena, or court order; (iii) investigate and help prevent security threats, fraud or other malicious activity; (iv) enforce/protect the rights and properties of Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. or its subsidiaries; or (v) protect the rights or personal safety of Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. employees and third parties on or using Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. property.

Circumstances may arise where, whether for strategic or other business reasons, Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of it from sellers. It is Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc.'s practice to seek appropriate protection for information in these types of transactions.

5. Children's privacy

Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. does not knowingly collect information from children under the age of 13 and does not target its websites to children under 13. We encourage parents and guardians to take an active role in their children's online activities and interests.

6. Your choices and selecting your privacy preferences

Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and also choose to receive Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. general communications. We give you a choice regarding delivery of Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. general communications by postal mail, email, telephone, and mobile device.

You can make or change your choices about receiving either subscription or general communications at the data collection point or by using other methods, which are listed in the following sections. This option does not apply to communications primarily for the purpose of administering order completion, contracts, support, product safety warnings, driver updates, or other administrative and transactional notices as the primary purpose of these communications is not promotional in nature.

The communications that you receive from Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. will be provided in accordance with this statement. Some communications may utilize automatic data collection tools.

Subscription communications

Subscription communications include email newsletters, software updates, etc. that may be expressly requested by you or which you consented to receive. After you request such communications, you may opt out of receiving them by using one of the following methods:

  • Select the email "opt out" or "unsubscribe" link, or follow the opt-out instructions included in each email subscription communication.
  • To unsubscribe from messages delivered to mobile devices, reply to the message with the words "STOP" or "END".
  • Return to the Web page(s) where you originally registered your preferences and follow the opt-out instructions.
  • Write to the Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. Privacy Office. Be sure to provide your name, relevant contact information, and specific relevant information about the Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. subscriptions that you no longer wish to receive.

Please be aware that when you opt out of receiving certain subscription communications, it may affect the services you have chosen to receive from Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. where accepting the communications is a condition of receiving the services.

Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. general communications

Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. general communications provide information about products, and/or services. This may include new product information, special offers, or invitations to participate in market research.

7. Access to and accuracy of your information

Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. strives to keep your personal information accurately recorded. We have implemented technology, management processes and policies to help maintain data accuracy. Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. provides individuals with reasonable access to personal information that they provided to Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. and the reasonable ability to review and correct it or ask for anonymization, blockage, or deletion, as applicable. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your data. To view and change the personal information that you directly provided to Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. you can return to the Web page where you originally submitted your data and follow the instructions on that Web page, or contact the Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. Privacy Office.

8. Keeping your personal information secure

Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. takes seriously the trust you place in us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. utilizes appropriate physical, technical and administrative procedures to safeguard the information we collect.

When collecting or transferring sensitive information such as credit card information we use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. The personal information you provide us is stored on computer systems located in controlled facilities which have limited access. When we transmit highly confidential information (such as credit card number or password) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Credit card numbers are used only for processing payments and are not used for other purposes. As part of real-time payment processing, Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. subscribes to a fraud management service. This service gives you and Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. an extra level of security to guard against credit card fraud and to protect your financial data.

9. Changes to this statement

If we change our privacy statement, we will post the revised statement here, with an updated revision date. If we make significant changes to our statement, we may also notify you by other means, such as sending an email or posting a notice on our home page.

10. Contacting us

We value your opinions. If you have comments or questions about our privacy statement, please send them to the Associates Agency Inc. & Associates Insurance Agency of Central Florida Inc. Privacy Office or write to us at the following address: (located at the bottom of this webpage).